FAQ
It is good to know your skin type for a few reasons, you will know which products work well for your skin and knowing can eliminate the cost of unnecessary products that are too expensive and/or harmful to your skin. Here at anacosmetics.com we offer a free skin type quiz and virtual consultations to help you learn which products will work best.
Anak Cosmetics offers a virtual consultation to all clients – whether first time clients or returning. With this we will recommend a series of products that we feel will be best for your new skincare journey. Best of all, our products work interchangeably, therefore, if there is one product you wish you use with another product for a different concern, we have the ability to mix and match.
Clean beauty means products free from harmful materials that can cause damage to the earth and your skin - sometimes speeding up the age process. Here at Anak Cosmetics, our collection is free of carcinogens, sulfates, parabens, DEA's and all those chemicals that are not skin-friendly. Right now we’re offering free shipping worldwide.
Depending on the kind of skincare products you’re looking to invest in, the cost of your products maybe due to sustainable packaging costing significantly more, sourcing responsible ingredients and the best part, brands like anakcosmetics.com create products that actually work! You can feel good about our ingredients.
Our products are proudly manufactured in Canada, a country where cosmetic regulations are much stricter.
Health Canada, the federal department responsible for helping Canadians maintain and improve their health, regularly reviews the safety of cosmetic ingredients and prohibits or restricts the use of ingredients that present health risks. According to their website, the Canadian government regularly updates a Cosmetic Ingredient Hotlist that includes hundreds of chemicals and contaminants prohibited and restricted from use in cosmetics such as formaldehyde, triclosan, selenium, nitrosamines and 1,4-dioxane, none of which are present in our products.
Many of our botanical ingredients are organically sourced, handpicked and extracted in house using a traditional distilled method. We take great pride in offering products made in smaller more frequent batches so you always receive the freshest products. Clean Beauty by AnaK wants our customers to experience the results of active materials which are often most powerful when they are at the beginning of their lifespan. We also support sustainable, fair trade agricultural and green manufacturing protocols. Many of our ingredients are USDA certified organic or grown under wild crafted designation without the use of growth enhancers or GMO’s. Our collections offer streamlined formulations that support optimal health and superior conditioning of the skin. Clean Beauty by AnaK delivers targeted solutions from daily cleansers to skin correctors with traditional and cutting edge ingredients which enhance texture and overall radiance. We offer one of the most comprehensive collections to ensure your skin to be radiant, glowing and healthy.
Clean Beauty by AnaK is a skincare line that was conceived after years of experience treating both men and women of different ages and with an array of skin needs. Every product has been carefully designed to enhance and nurture the skin and they include only the best ingredients in the market. We can proudly say that any boutique spa or full day spa that truly cares about offering a premium skincare solution for their clients will benefit in carrying the Clean Beauty by AnaK line. Our team will provide you with the best training in the use and recommendation of our products. Please email us at cleanbeauty@anakcosmetics.com for wholesale information.
Our products are sold exclusively at anakcosmetics.comat the moment. Not sure which products are right for you? Book a virtual consultation and one of our skin experts will provide you with customized skincare advice.
We accept Mastercard, Visa, American Express and Discover, as well as Paypal.
Log into your account with your username and password, and you will be able to change your password. If you forgot your password, click on the "Forgot your password?" link in the login screen, and a new one will be sent to your email.
You will receive an email confirmation when you place your order. If you do not receive one immediately, check your spam folder or email us at cleanbeauty@anakcosmetics.com
All regular ground orders are usually sent the next business day (Monday-Friday, excluding holidays) from our Tampa, FL distribution center. You will receive an email with tracking information once your order has been sent. To check the status of your package you may also email us at cleanbeauty@anakcosmetics.com, just be sure to have your order number ready.
When will my order be shipped?
Most domestic orders placed Monday through Friday before 2 PM EST will be shipped the same day.
When will I receive my order?
Most Florida residents will usually receive their orders within 1-2 business days. All other US states will receive their order within 3-6 business days. For international orders, while delivery times can vary by country, it typically takes between 5-21 days for you to receive an order.
How is my order shipped?
We use USPS, UPS or Fedex. Orders over $100 shipping to the US or Canada will qualify for free shipping. For all U.S. Next Day and 2-Day Air shipments, we use UPS. We offer international shipping by Fedex to most addresses. International shipping to P.O. boxes is handled by UPS or Fedex.
For orders totaling less than $100, by default, our system will always recommend the least expensive method of shipping, but should you decide to expedite delivery, you can easily do so and again, your shipping quote will be calculated and displayed before you enter your payment information.
Yes, ship orders to Canada as well. We offer international shipping by Fedex to most Canadian and American addresses. It typically takes between 5-21 days for customers to receive an order.
We’re sorry that updated tracking information isn’t available, but rest assured your package is on its way. Tracking information for domestic orders shipped via UPS or FedEx might not be updated at each checkpoint. US orders can take anywhere from 3-6 business days to receive.
Have you tried contacting UPS or FedEx? We find that some mail carriers opt not to leave packages when there is no one available to claim them, even if you didn’t specify a signature upon delivery. Please try contacting them with your tracking number to find out if your package is waiting for pickup or will be redelivered. In addition, we advise printing out a copy of the UPS/FedEX tracking page and leaving a note in your mailbox for the postman or postwoman stating you haven’t received your order and ask for them to get it delivered to you. They may have brought it to an incorrect address or may know the whereabouts of the shipment. Ultimately, they are responsible for getting your package delivered to you once it leaves our distribution center.
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